IT Support

We give you a peace of mind.

Tian Di Web offers a set of Managed IT Services encompassing the IT support of small to large sized businesses. Our IT team ensures that your workstations are optimized, servers are secured, and your network is performing optimally.

Our goal is to build a long term business relationship and provide you with a predictable budget for your IT services and reduce your total cost of ownership. With our proactive approach, we will improve reliability and performance for all your IT systems and help your staff work more efficiently.

On-Site Repair / Maintenance Service

If your equipment is needed to be repaired but you are unable to drop it off at our location, we can visit your work site to evaluate and fix the problems you are experiencing.

Diagnostics

We offer services to ensure peak performance and help you detect the cause of any problems you are having with your equipment.

Troubleshooting

We can determine whether a problem with your equipment is hardware or software related by using various diagnostic tools.

Upgrades

We offer several different types of upgrades including the installation of memory, internal drives, and other products.

Data Back-Up and Recovery

We can provide hardware and software suggestions of creating data backups. For expample, daily backups of data using tape drive(s). If your hard drive is suddenly damaged, we can also help you to receieve the data and back up it onto other media e.g. data CD / data DVD OR we can direct you to the companies that specialize in that type of service. Prices vary according to the size of the hard drive. Estimates are available.

Custom Services

Need help with any aspect of maintaining your computer equipment? Call us and we can discuss new or existing programs to assist you.

Besides of one time on-site repair service, we can also customize a service plan to fit your particular mix of equipment and service needs.

Please contact us for additional information about this service or to arrange an appointment time.